Since the 90-Day Review Report was released last year, an emphasis on the implementation of an approach to apply High Reliability Organization concepts has been front and center throughout the Military Health System. To help you put HRO components and principles into practice, listed below is a fictional case study challenge that illustrates how you, as a patient safety professional committed to excellence, can align all of your actions to HRO principles such as First, Do No Harm - Focus on Failure and Fostering a Culture of Safety by conducting Root Cause Analysis and handoffs effectively in order to reduce the potential for error and deliver the highest quality of care to your patients every time.
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